Quality Report - November
NEWSLETTER
NEWSLETTER
Quality Report - November
Going forward, we will be including an update in the monthly newsletter to better inform residents and families of HVH’s Quality Improvement Activities.
What is Quality Improvement?
Quality Improvement (QI) is a continuous assessment of our care and services to look at what works well and where we need improvement. QI activities are person-centredand aim to improve the quality of life for those that live at HVH.
This Month’s Feature:
Moving towards our Strategic Goal of a safe and satisfying workplace.
Upcoming PACE Training
PACE is a point of care risk assessment and safe mobility training program planned for November and December. PACE is an approach that all HVH staff will utilize by looking at a resident’s physical status, communication level, environment and potential behaviours in order to provide safe care and services.
P – Physical
A – Approach
C – Communication
E – Environment
Submitted By Carrie Frazier, Programs Manager
Hilltop Highlights and Events
HVH Programming Highlights Pictures
Food Services is planning some special Easter Meals
Curried Chickpea Salad
March Events
A Family Council Meeting
As a Resident of Harbour View Haven; 8. “You have the right to decorate and arrange your room as you wish.” Any changes to your room must follow safety requirements and recognize other resident rights. HVH is in no way liable for the loss or damage to personal items brought into the facility.
Food Services is planning the following special meals for March
March Events
10 reasons to buy frozen vegetables and fruits
As a Resident of Harbour View Haven; 8. “You have the right to decorate and arrange your room as you wish.” Any changes to your room must follow safety requirements and recognize other resident rights. HVH is in no way liable for the loss or damage to personal items brought into the facility.