Quality Report - May
NEWSLETTER
NEWSLETTER

Quality Report - May
Accreditation Survey Update
We are excited to announce that Harbour View Haven has been awarded with the Exemplary Standing
from Accreditation Canada! What does this mean? HVH has attained the highest level of performance, achieving excellence in meeting the requirements of the Accreditation Program.
As part of our Accreditation process, HVH’s leadership, governance, clinical programs, and services were held to national standards of excellent. Areas also included staff and resident safety, medication management, falls prevention, wound care protocols and leisure activities just to name a few.
Harbour View Haven has been an Accredited facility since 2012 and we could not be happier to continue providing quality programs and services to our residents. A big thank you and congratulations to everyone who participated in the process including staff, residents, family, volunteers and community partners!
Submitted by Carrie Frazier, Programs Manager
Hilltop Highlights and Events

Did you know that HVH plants a sensory garden each summer? Sensory gardens help to provide meaningful and stimulating outdoor engagement opportunities for our residents. Research has shown benefits and positive outcomes for seniors’ mental health when provided access to the outdoors. This includes: • Improved sleep patterns • Positive impacts of natural light on mood • Promotes physical movement, social engagement, stress reduction, and opportunities for relaxation • Stimulates positive memories The goals of our sensory garden experiences include providing opportunities for increased relaxation, well-being, and enjoyment of the outdoors! Volunteers, family, staff, and residents are all welcome to enjoy our wonderful garden space during the summer months.

As a Resident of Harbour View Haven; 10. “You have the right to your own religious beliefs and cultural background.” All residents shall be treated equally, regardless of gender, race or creed. Residents shall have free access to religious support with the opportunity to practice their chosen religion while residing at HVH.