Family Council October 2023
NEWSLETTER
NEWSLETTER

A Family Council Meeting
A Family Council meeting is being planned for October —date to be determined.
This meeting will focus on the design of our new build. Our design team is putting
together a “mock resident room” to share with Family Council.
Family members attending this meeting will have the opportunity to
learn more about our new build
Hilltop Highlights and Events

As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .

Staff Appreciation Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.






